ENHANCE Brand Cryogen USB Laptop Cooling Fan Troubleshooting

Our Cryogen USB Laptop Cooling Fans are powered by the USB port on our laptop. Sometimes, certain troubleshooting may be required to fully activate the laptop cooling stand. Please see the steps below and contact our Customer Solutions team should you require any further assistance.

• To power on the your cooling stand, plug one end of the included USB cable into one of the USB ports on the cooling stand, and the other end of the cable into a USB port on your laptop.

• Rotate the turn dials to power ON/OFF and control the fan speed in each zone.

• Your model may have a power button next to the speed knob. If the power button is present, press in the button before dialing up the speed knob.

• If you're still not receiving power, try plugging the USB cable into the other USB port on the cooling stand.

• Should the stand still remain powerless, please try plugging the USB end in your laptop into a different USB port.

• If the cooling stand is still not turning on, please try plugging the stand into a different computer or even a USB Powered Wall Adapter.

• If the LED is still flickering and the fan does not work properly, try plugging the USB cable into the other USB port on the cooling stand.