No power when the ENHANCE keyboard is plugged in

Edited
  • While your computer is running, insert the USB plug. The drivers will automatically install. After being notified that the driver installation is complete, the keyboard is ready for use.

    • Does your computer recognize the keyboard and does it power on and work.

  • Try plugging the keyboard in to another USB port.

    • Does changing to a different USB port power the Keyboard on?

  • The USB connection cable may not be securely plugged into the active USB port; inspect and unplug then plug in.

    • Does disconnecting the USB cord and then reinserting the cord solve the problem?

  • Try restarting the computer with the keyboard plugged in.

    • Does your computer recognize the keyboard now?